Technical Support

If you need help, we’re available 24/7/365

For technical support on your Safe Systems alarm system—no matter when you had it installed—feel free to give us a call at 303-444-1191 (local toll) or 800-446-7519 (toll-free). Our staff will take care of your problem quickly, whether it’s with a quick resolution over the phone or a service call by one of our technicians.

If you’ve misplaced your alarm system manual, please find it in our technical resource library below. Each link will open up a PDF document. If you don’t have the Acrobat Reader, click here. If you can’t find your manual, let us know and we’ll add it to this page or send it to you in the medium of your choice. Simply use the form in the left sidebar to contact our technical support team.

Battery Replacement
Step by Step Battery Replacement Information

DMP
XR-5, -6 and -10
XR-20
XR-200
XR-485

Silent Knight/Northern
4720
4724
4734
4821/N-750

ADEMCO
VISTA 10 & VIA 30
VISTA 20
VIA 30p

VISTA 40
VISTA 50
VISTA 100
LYNX