Security and Peace of Mind
Protecting your home and providing security for the things that matter most to you is our highest priority. We offer professional, cost-effective solutions for home alarm installation, repair, and monitoring.
We understand security.
We adapt each system to fit the unique needs for all our clients. With a security system from Safe Systems you are buying more than just a product— you are investing in superior customer service.
We believe in accountability.
Business security requires specialized expertise and performance. We protect schools, municipal buildings, banks, manufacturing plants, and other mission-critical sites.
Protecting Colorado for
Over 35 Years
Google Rating
4.5
Based on 109 reviews
Safe Systems, Inc.
4.5
Katrina Sailers
22:10 07 Nov 19
Last year, I met Craig Harrell a sales rep from Safe Systems and he walked me through what it would take to start a plan to add security cameras to our church and to transfer our fire alarm monitoring. Working with him, I knew we were making the right decision. Because this was a new system and not in our budget, we planned to roll out the cameras in a couple of phases. This last week we completed the project adding both indoor and outdoor cameras. The CO weather last week threw the install schedule off but the install team led by Matt worked so well around it all. They were juggling several schedule changes with other customers and did a wonderful job of communicating with me their availability and making sure it fit with our schedule. Matt and his team worked well together and I watched him lead his team well with encouragement when things didn’t go as planned. Each one of them was very personable and went out of their way to make sure we were not be inconvenienced while they worked. I was very impressed with them and wanted to say “thank you” for the work you all do. We enjoy doing business with you and this experience exceeded our expectations.
Patricia Jarzobski
23:51 04 Nov 19
Very disappointing customer service. Been customers of Safe System for many years but will be changing companies. We've been trying to get our camera's fixed and upgraded for 6 months. Talked to two sales people. Could not get a call back from either. Then escalated and spoke to two different managers. One manager said he "was still trying to figure to what happened." Very frustrated with the response of Safe Systems after 6 months of trying to get our camera's working and upgraded and many phone calls. Even Safe System's managers were not concerned that they had an upset customer. Be aware that once they sign you up the customer service is poor. Still waiting to get working camera's.
Randy Baker
18:49 22 Oct 19
Thankyou for sending out technician Chris Kominski! Chris arrived early to our appointment with Century Link. He was very knowledgeable about his work! Chris even helped Century Link with the repair! No doubt He is a valuable employee for Safe Systems ." It was awesome to have that kind of service' ThankYou very much for sending Chris out to help us resolve our problemRandy BakerProperty manager
Veronica Ortiz
16:58 15 Oct 19
Than you Ruben for helping with Cornerstone! Your professionalism and expertise is definitely appreciated.
Tissa Illangasekare
00:45 09 Oct 19
Mike was professional and courteous. Excellent. Always good to work with a local company.
Stephie
02:14 02 Oct 19
Josie Blankenship
19:46 04 Aug 19
Chris is always very helpful. He has very good customer service. Always positive.
Shadi Aoutabachi
22:54 27 Jun 19
Amanda Northcutt
18:30 21 Jun 19
We have been a customer for 15 years. We had always been happy. The one time I felt the service e was not to my liking I received a call the following day that resolved the billing issue. He was polite, patient, and understanding. He resolved the problem and was more than fair. Thank you Safe system customer service.
Carolyn Meehan
22:02 04 Jun 19
I couldnt be happier with my new Lyric Home security system. Mike and Jerry were friendly and professional and advised me of all my options before starting the job.I am totally comfortable with how to use the system including remote services and the skybell app.Thankyou for the personalized service.
Barbara Springer
20:10 28 May 19
Safe Systems installed our security system in Boulder, CO. Scott was fantastic! He was personable, knowledgable and very customer oriented. We highly recommend Scott and Safe Systems!
John and Brenda Davis
14:28 08 May 19
Technicians were thorough and patient in not only setting up our security system but helping this non-techie set up his phone app to monitor and control the system. Based on this initial encounter, I would certainly recommend Safe Systems.
Mike Rogers
16:02 19 Apr 19
Great service!I have been a customer for 4 years.
Marie Perkins
18:32 09 Apr 19
Mike was professional and courteous. Everything was done quickly and explained well. Safe systems has been working with us for sometime now, they are always friendly and helpful. They seem to truly care about your family, safety, and budget. Thanks Safe sytems.
Dave Krahling
16:58 02 Apr 19
friendly and knowledgeable service
Steve Steele
18:58 01 Apr 19
We have used Safe Systems for years and they always do a great job!
Peter Boyer
23:33 21 Mar 19
Well, watch out here folks, Safe Systems ropes you into "contracts" that last three years (at renewal they neglect to inform you of this) and if you want out, they will threaten to charge you up the wazoo for cancelling early! It is in the fine, fine print. As a long time customer (over ten years), I think their monitoring services are fine, but the contract side is very restrictive and overbearing. When I wanted to cancel due to the City of Boulder now charging $100 for false alarm response - that is a whole other issue - they threw the proverbial handcuffs on me and reminded me of their lovely restrictive "contract." Not a nice way of doing business. Stay clear here.
Sharon Hay
21:29 15 Mar 19
My experience with Mike was very enjoyable and he was very clean and he helped me to understand what to do with the system. He works very nicely.
Nikki Boye
20:52 07 Mar 19
If you are considering a home security system, look no further! Safe Systems which is a local company has totally impressed me from the initial info meeting to the install. Our installer took time to go over the installation process and where the door mounts would be installed to where the motion detectors would go. Mike then took time after it was set up to make sure the app on my phone was ready to go. We did a mock run through of the system to make sure I understood it completely. Customer Care followed up to make sure I was all set and even helped me today with changing some settings. 5 stars!
Megan Self
20:34 05 Mar 19
Speaking on behalf of Steve Rosdal Diamonds, Elyse went above and beyond to get us a replacement part that, when Ruben arrived to install, we didn't actually need saving us time and money. Safe Systems as a whole is responsive, attentive, and when something needs to happen, Elyse is your girl. Ruben was a wealth of information and knowledge of systems so we'll be requesting him the next time we're in need. Thanks for a great experience!
Stephen Johs
01:09 05 Mar 19
Mike from Safe Systems installed our new state of the art locally monitored security, fire and water detection system. He showed up on time and finished the job in less time than estimated. He was professional and courteous. We have been happy with our Safe Systems locally monitored security systems since 1994 and would highly recommend them to anyone looking for a complete security system for their home or office
patti funk
16:58 26 Feb 19
Highly recommend this company.....very prompt and courteous when needed.....service technicians are very knowledgeable and friendly! We have used their system for many years....
Jessica Bilodeaux
19:52 12 Feb 19
Ashley Byrnes
15:51 06 Feb 19
Safe Systems is very helpful and prompt! Every phone call is answered quickly and service calls are sometimes answered in the same day. One of their technicians, Chris, is knowledgeable and professional and goes above and beyond each visit.
Kay Jones
20:51 01 Feb 19
Chris was an enormous help not only in finding the cause of our alarm system trouble; but in going door to door to help find the residence where the alarm had been disabled. Personable, patient and professional throughout. Thanks Chris!
Stacy Roybal
22:06 30 Jan 19
We have Safe Systems at several of our buildings and it is always easy to get help when we need it. From Lonny who answers the phone, to Amy who helps solve problems and Elyse in programming who fixes a lot of issues. They are very responsive and eager to go the extra mile.
JAMES LOVATO
22:25 28 Jan 19
I had Mike Hinz as my installation tech and must say that I was very pleased with how he not only set up my system, but took the time to walk me through just about everything that I made need to know. Thanks, Mike!
Lorrie Hollingshead
21:42 24 Jan 19
I really enjoy working with the fabulous team at Safe Systems. All the folks from sales to installation to customer service are all very helpful. The technology they use for the security systems is easy to use and monitor. I would recommend using Safe Systems for all your security needs.
Dee Cordova
17:27 04 Jan 19
Our office was serviced today by Chris and Jeff, technicians with Safe Systems, Inc. We had a false fire alarm and they came right away to determine the cause, fixed the problem, all without disruption to our employees or members. They even made a suggestion to save us money on future visits by having our batteries replaced now rather than later when it would cost us an additional service call. I highly recommend Safe Systems!
Evan Moser
18:29 31 Dec 18
Always honest, friendly, and knowledgeable.
Diana M. Barbour
18:14 31 Dec 18
Excellent service with knowledgeable technicians
LlJ Freeman
15:43 29 Dec 18
The very college prep looking young man came to my home and restore my key pad to the proper connections. He was in a vehicle which had the company's logo on it. He had his identification and showed it with no hesitation. I welcomed how personable, friendly and knowledgeable he was. He present himself as confident and more than willing to help me. His courteous manner was impressive. He explained why the problem existed and let me know it had been taken care of. He made me want to wish him well and tell my neighbors about such a reliable person.
Liz Keltner
17:10 19 Dec 18
Easy to work with and keep me on track for what my business needs with fire safety!
John Ives
16:14 27 Nov 18
Fast, efficient service. Got it right the first time!
johnm19489
05:35 21 Nov 18
great service and value they just installed my second system in our mountain home could not be happier and the system already helped with me leaving a garage door open. A must have for a Colorado mountain home
Melissa Spicher
15:43 16 Nov 18
John Crane
17:37 10 Nov 18
JIM LAIB
22:48 09 Oct 18
Safe Systems has monitored our old location for years. We moved to a new location and had Safe Systems install our new system. It gave me an opportunity to work with 3 departments within Safe Systems. Each person I talked to wanted to help and support me. EVERYONE has a GREAT attitude. Made my life easier to get our system done.
Dave c
12:41 05 Oct 18
Great people to work with - everyone is courteous and professional and they know what they are doing. When you need help, just call and it gets handled quickly.
Judi Hildebrand
16:06 20 Sep 18
Safe Systems is a wonderful company. When service is needed a very experienced person is sent to fix the problem. Rubin came to our home and was so knowledgable and kind. In just a few minutes all was well. So pleased.
Chris Winn
20:48 04 Sep 18
Chris Kominski at Safe Systems is a very knowledgeable technician and always a pleasure to work with.
Don Collins
17:06 31 Aug 18
Reliably patient service from a technician named Chris. We had a software problem that we assumed was an antenna issue. He found the problem before even looking at the equipment downstairs, very good company....
Mary Gray
14:36 31 Aug 18
Safe Systems is always quick to respond, helpful, and courteous. We really appreciate them being part of our business and keeping an eye on things when we are away!
A Cut Above Property Management
20:14 19 Aug 18
Thank you for always going above and beyond to help my company!
Chris Coffman
20:59 17 Aug 18
Had our yearly service completed, the gents that came out were very thorough, informative and considerate of our guests as our appointment was during service hours (we're a restaurant).
Amber van Leuken
19:30 16 Aug 18
Vicky Carlson
19:18 16 Aug 18
Safe Systems has always responded quickly and in a professional manner.
Susan R
17:10 16 Aug 18
Great customer service, very responsive.
Brad Wiesley
23:36 08 Aug 18
I've been a customer of Safe Systems for more than 20 years. They have been prompt, courteous and efficient in the work that they've done with my alarm system. I appreciate their focus on customer service and satisfaction.
Neil Werde
22:06 09 Jul 18
Inherited a Safe Systems monitoring alarm system in an office space and warehouse from the previous tenant. Decided to re-activate the existing system and sure glad i did. The service from this family-owned business is incredible. Had a technical problem with the alarm transmission and they sent a very competent technician to the site today and he did a great job and we are back up and fully secure. This company is terrific. Don't hesitate giving them a try.
Ilene Wright
16:15 09 Jul 18
I have been with Safe Systems for a few years and can't say enough about their service. Unlike some of the security companies who never answer a phone, this company is always there, friendly and helpful.They have always made sure I have the system I need and that it works well for me.I highly recommend them.
Kim Anh Le
01:11 06 Jul 18
We’ve been with safe system for years for our business & home. Always satisfied with their services during these years!! The staffs are very professional, friendly & knowledgeable with their products! Definitely recommend for their company for everyone!! 🙂
Kim Harris
15:08 03 Jul 18
Safe Systems is a wonderful company to deal with. Any time we encounter a problem, our calls are answered promptly and the voice on the other end is always friendly and patient. The other day Bill came to check out our “low battery” problem. He arrived earlier than expected and was so kind and personable. Is it strange for a customer to actually enjoy a service call? Bill had actually driven all the way from Loveland to Morrison. Most folks would have been curt, sighing their way through their work, but Bill was cheerful and seemed to enjoy his jobI really appreciated that! Thanks, Safe Systems!
Michael Feyen
20:38 29 Jun 18
I was originally a customer of Colorado Telemetry. As such, I paid for installation and equipment ($1800), and had a flexible monitoring contract. When Colorado Telemetry was purchased by Safe Systems, I was informed that we would be required to pay $199 to continue service. Against my better judgment, we paid the fee in order to avoid having to switch to a different company with different equipment.Fast forward 2.5 years, and I called to cancel my service, only to be informed that I had been switched to a 3 year contract when I agreed to the $199 fee. When I checked into the details, I realized that despite trying to hold me to a fixed fee contract for 3 years, Safe Systems had raised the monitoring fee by $3 earlier in the year. Unless you are a lawyer and enjoy reviewing fine print, I would strongly, strongly encourage you to avoid doing business with this company. Even if you review the fine print, they will not hold up their end of the deal.UPDATE: To Safe Systems' credit, the owner contacted me and agreed to release me from the last 5 months of service, since I had been under continuous service for 6.5 years. Brandon was very professional in his response and I appreciate it. I can also say that the actual service from Safe Systems was never an issue. For example - when we were out of town and had an attempted break-in, Safe Systems notified local police, who responded and secured our home. I would advise any potential Safe Systems customer to carefully and thoroughly review your contract before signing. The standard contract include language which allows Safe Systems to increase service fees by up to 10% per year, while customers are obligated to a 3 year commitment and have no way out if prices are increased.
Mary Lou Wood
19:43 28 Jun 18
Safe Systems is one of the most ethical places I have done business.They are efficient, helpful and don' t push you into something you either don't want or understand.I highly recommend for security.
Leslie Tydings
14:02 27 Jun 18
Excellent company and policies with qualified technicians. Thanks for getting my system up to date.
W. Ribble
20:14 19 Jun 18
Fantastic and friendly customer service! Took no time at all to get a response and the issue resolved.
Dennis Mullen
23:09 14 Jun 18
Sari Nassrallah
04:11 07 Jun 18
Worst customer service. Anytime anything doesn’t work they say all we can do is send a technician out to check on it and charge you hundreds of dollars !!! When the issue is not on our end it’s always something going on with their systems making it Not SAFE! I truly wished we didn’t have our account with them. I’m begging for you guys to go to anyone else. You will regret it if you are stuck with this company !
Cindy Charlton
14:44 25 May 18
Every person I have dealt with at Safe Systems has been very accommodating, quick to respond and exceedingly helpful. It's nice to know that someone is as serious about our safety, at our business, as we are. Thanks to all of you!
Elizabeth Ruhga
19:36 16 May 18
What a wonderful staff! Very helpful and when our tech (Dave) arrived he was pleasant and 15 minutes early. Thank you for making the appointment and service easy.
Charlotte Middlebrooks
22:48 10 May 18
We have used Safe Systems for over 20 years and have always been happy with the service. We first used Safe Systems in Lafayette and now in Superior. We are happy using a local company. The people at Safe Systems have always been very nice and have promptly provided whatever service we requested. Most recently, Lenny did a great job of redirecting some of our communications as we requested.
Karen Duarte
17:12 25 Apr 18
Our Service Tech Darren came out to look at our alarm and was very nice and professional. I highly recommend Safe Systems! Always courteous and professional from their Customer Service to their Service Tech.
James McCready
15:31 25 Apr 18
Arrived on time, professional, and qualified to address home security.
Gary Wilson
22:46 13 Apr 18
From the very first time I met with your sales representatives, I have been very pleased with every aspect of the services that I have received from Safe Systems. I have always been treated like we have a close personal relationship.
Marcia Hibberd
02:38 13 Apr 18
I called Safe Systems to report a non-urgent problem, they sent a tech the next morning and he had it fixed in 10 minutes. Very competent and professional.
Gwen Johnson
16:12 19 Mar 18
I have had wonderful service from Safe Systems and their employees. The staff are pleasant to talk to in person and on the phone. The company is respectful of my time as well as theirs. Safe Systems calls ahead to let me know when the Tech will be coming out to do work in my building. I appreciate this because we have two school programs in our church building and security is very important to us. I want to know who is coming to our building and when to expect them.The staff I have dealt with are friendly and will take their time to explain things, if that is what is needed. You can count on Safe Systems.
Shelley Richards
21:24 13 Mar 18
Safe Systems Installer Bill Tarver did an awesome job installing our system. His positive can do attitude was refreshing.....I am happy to recommend Safe Systems, and their awesome installer, Bill Tarver
Donald Wright
19:48 08 Mar 18
Excellent Customer Service!! The issue was rectified quickly and the camera system was 100 % operational when the Technician left. I would highly recommend Safe Systems for all security, video, fire panel monitoring and installation of these systems.
Steven E.
15:43 06 Mar 18
As chief engineer of the Hyatt Place in Boulder Colorado. We have been receiving Great service with Safe Systems. They've been doing a great service for our hotel... I would recommend them.
David Streed
17:16 16 Feb 18
Technician Bill from Safe Systems came to our home to troubleshoot and repair/replace an issue we were having with our carbon monoxide detectors. Bill was very professional in his appearance and during the conduct of the work he performed. He did fix the issue! I have asked Safe Systems that if they have to ever send a technician to our house that they send Bill. Safe Systems has been very responsive to our needs in the 20 plus years we have been using their alarm service. Without a doubt I would recommend them for your alarm needs.
Barb Holme
23:14 12 Feb 18
The staff, starting with the installers and continuing all the way to the headquarters, are ALL thoughtful, responsive, and so wanting to provide each client with the best of service. The client’s concerns and needs are addressed in a timely fashion. I strongly recommend that someone needing to replace their existing company or install a new security system should give SAFE SYSTEMS a call. You will not regret having done so.
Colter Dimick
17:20 06 Feb 18
We've been a customer of Safe Systems for about a year now and have been very satisfied with our service. We were unhappy with ADP and how easy it was for them because of their size not to care about our business' best interest. Since we switched to Safe Systems we've been happy with everyone from our original sales rep John, to the technicians that come out, recently Dave and Bill, to the calls we get from there staff when our alarms go off. Would highly recommend their service to any business especially one that is locally owned looking to get personal treatment.Colter Dimick,Office ManagerACES Motorcycles
cathy secrest
18:38 31 Jan 18
I always receive excellent service from Safe Systems. Starting with the phone call to the techs that they send out.
Fred Seybold
16:13 25 Jan 18
The system is easy to operate and has served us well for 8 years. You can always talk to people who help with changes or give advice. We are very please with this company and highly recommend them to others looking for a monitored security system.
anis Malkan
14:34 20 Jan 18
Good Friendly Technician. Justin and Jeff were very courteous and friendly. They would explain the issues and resolution very clearly. Not rushed to just complete the job and leave, but worked with me until I was satisfied.
Nikki Ozzello
19:54 08 Jan 18
Dave is an awesome tech
Jeff Hamilton
16:59 06 Jan 18
Safe Systems allows me to request a specific technician. I ask for Chris Kominski because he is competent and takes ownership and pride in his work. He makes certain my issues are resolved to my satisfaction.
Ed Painz
03:53 30 Dec 17
Justin from Safe Systems did our annual fire system test yesterday at our church. He was very professional, calling us prior to arriving 30 minutes early to confirm that the time change was agreeable with us. Justin was polite, thorough and considerate of people working on the premises during the noisy part of the testing. He answered all my questions and did not try to rush me out of the way. This the 2nd year in a row that he has done our inspection and we welcome his expertise. Safe Systems has always been responsive to our needs.
Melodie Mccurdy
15:01 28 Dec 17
Very prompt to let me know when there's an issue with the system at the apartments I manage. Have had technicians come out to do general maintenance on the system and they are always helpful, professional and can answer any questions I have while they're at the property. Thank you Chris, Jeff & Justin you guys are awesome! And thank you safe systems for keeping the residents and building safe much appreciated
Jessica Nickelson
16:09 11 Dec 17
The Customer Service Staff was understanding and very helpful to make sure all my questions where answered with a quick appointment being made. Tech was very knowledgeable and friendly as well!
Nima Yazdani
18:08 07 Dec 17
Had been having frequent cell signal connection issues with older 2G wireless/remote transponder this year. Multiple technician visits to address the issue, but signal loss kept occurring. I was notified that a newer unit with direct network connection available, and safe systems was always diligent in working with me to get technician(s) out to address the older unit, and ultimately get new unit installed. Technician Darren made 2 trips/appointments and got new unit up and running fairly quickly. So far, no issues with new, network wired unit. Hopeful/optimistic it will stay that way
Metropolitan Appraisers Inc.
20:09 30 Nov 17
Requested a service call for our alarm system. The technician, Bill, arrived the following day. I was very impressed with Bill’s knowledge and attitude! He had our alarm up & running in less than 1 hour. Definitely recommend this company.
Angie Burger
20:56 19 Nov 17
Jeff McWilliams installed a new camera for us at work recently. The service he provided was exceptional. He was friendly and professional and made sure everything was perfect. He did a great job!
Robert Gray
21:15 16 Nov 17
The guys have been terrific in trouble-shooting, updating and training us on the system. They solved problems and were very friendly and efficient in doing so. Thanks to all the staff and crew of Safe-Systems for their help.
Kaitlyn Hecht
21:46 08 Nov 17
We have been using safe systems for about a year now and have always received great service when facing any issues. Their instillation and service guys are very knowledgeable and take the time to make sure your problems are dealt with and fixed the first time around so you aren't having to waste your time or theirs with additional service calls. Highly reccomend their services.
Mark Gurnsey
23:20 31 Oct 17
The folks that have come out to my house to install or maintain the home security and door bell systems are very friendly and knowledgeable. Incredible experience every time!
Marjorie Lane
01:02 31 Oct 17
Terrific service. Bill, the technician, is the best. He remembers my security issues and is able to fix any problem immediately.
Teri Bierman
22:08 30 Oct 17
I work at a childcare facility, and as many of you know small children do not care for loud or strange sounds. Safe System's technicians Chris and Jeff took this into consideration and came to our business at 6:45 a.m., in an effort to avoid disturbing to many children, as they had to test many smoke detectors and the fire alarm. Their thoughtfulness was very appreciated.
Eric Pratt
13:53 14 Sep 17
good people, responsive, diligent, and experts at stuff I know nothing about. highly recommend them.
Chris Blakeman
17:35 09 Sep 17
Safe Systems has been EXTREMELY DIFFICULT to discontinue services with . I have lost THOUSANDS of dollars$$ in MONEY and TIME trying to discontinue their service. It has taken OVER A YEAR to deal with them and it is STILL ONGOING. WATCH OUT FOR THIS COMPANY. They may set things up and take money from you but delivering on what they say they will do is a 0 effect.
Todd Colchin
23:23 25 Aug 17
Colchin Automotive has been a client of Safe Systems for many years. They have always been helpful over the years. Recently we needed help with some technical issues, the crew at Safe Systems was prompt about sending one of their service techs named Robert out to help. The tech issues were challenging but Robert and his team stayed with it to the end and got us back on line the same day. This high-level of service was totally unexpected but greatly appreciated!Thank you Robert and Safe Systems crew,Todd ColchinColchin Automotive, Inc.
Randy Cantu - HSBV
23:02 25 Aug 17
Safe Systems provides extraordinarily great customer service for us on service calls and on our annual inspection. The staff is always professional, knowledgeable, and truly empowered to provide a great level of customer service.
Tricia Ribble
19:14 06 Jul 17
We have been a Safe Systems residential customer for many years. We recently upgraded our system to include the newest technology, smoke/fire alarms and cameras. The installer did an exceptional job. They are very responsive in the event of an alarm and to any service/upgrade requests. Since they specialize in alarm systems we know our safety is their number one priority.
Thomas Sund
14:33 26 Jun 17
"You are lucky to have Dave working for you in the customer service arena. He is not only very knowledgeable but he is a true gentleman. My highest marks for his outstanding service and communication skills. "
Walter Goodwin
19:28 20 Jun 17
I've had Safe Systems as the security provider for my home for 20 years. During that time I have always found them to be responsive and helpful, despite having a system which is now getting to be a little older. They always address what the problem is in a timely manner, and the technicians have all been knowledgeable and committed to getting things working correctly. They have never tried to push me into any upgrades, and when it was determined on a service call recently that the problem was on their end, there was no charge at all for the service. My experience with them has been very positive for a lot of years now.
Drew Schwartz
19:49 21 Nov 16
Safe-Systems has been doing a great job for Colorado Plastics for over 20 years. Darren Parrish is an exceptionally good service tech.
Chuck Sampson
01:45 30 Apr 16
I first used Safe Systems in the late 1990's when I lived in Boulder and they were a top-notch company. However, it's gotten harder and harder to get someone on the phone; you often get sent to voicemail. After posting this review, I was pleased that Safe Systems reached out to me and made an effort to address the issue. So I gave them another try and the salesperson was prompt, courteous and informed. Although I can't be sure they have fixed their voicemail issues, I do give them an "A" for effort.
Patrick Welch
06:47 18 Jan 16
AVOID AT ALL COSTS THERE ARE BETTER OPTIONS! I signed a 3 year contract with Safe Systems to do a system takeover of a Honeywell system already in my house. Secondly, I foolishly agreed to allow their sales guy, David Noel to bring in some of their "team" for "training." Their "trainees" came in and nosed around my house and left after 5 minutes. If you have never been cased, that's what it looks like. I hope they understand I am not an easy mark.The install tech came out with two brand new keypads, that I was told would be put on the system since only 1 of the 2 installed were working.The tech "couldn't find" the wire to the non-working keypad, left the cables hanging out of the wall and didn't replace the second keypad that was (and still is) malfunctioning due to it's age. I'll spare you the horrors I found after opening the panel to investigate an upgrade to a newer system.In a response to an alarm at my home, the dispatcher couldn't be bothered to inform the responding officers that the homeowner was en-route, and I got to be treated as a burglary suspect in my own home. I don't blame the police for this, they had no way to be sure I wasn't a burglar.Lastly, in trying to resolve the issues with the company, I was put in to a perpetual loop of phone tag with their "customer service manager." Repeated calls to his "direct line" were simply dumped to voice mail. I left good times to call, but could not get a simple phone call returned in a timely manner.Needless to say I will be cancelling with Safe Systems at the earliest opportunity. Be advised they lock you into 3 years and if you do not cancel within 30 days they will stick you with another year contract, instead of going month to month, which is a sleazy practice. It looks like others that have tried to cancel and been stuck with outrageous fees. That speaks volumes about this company.Do yourself a favor and do your research and due diligence, there are much better options for system takeovers for MUCH less money and better service. I allowed my desire to support a local Colorado company and to quickly keep my family safe influence me rather than be smart about it and investigate. Not a mistake I will make again.UPDATE 1/17/2016: After discontinuing service with Safe Systems , I am reworking the system and finding HORRIBLE work on the part of the aforementioned tech. The motion sensors were powered but NOT CONNECTED to a zone on the system! That means the little red lights came on but they provided no safety. The power was jury rigged to the system by means of an existing CAT5 Ethernet cable pair, that is ONE strand of a pair for each lead, 24 or 26 gauge wire! It should have been 18 gauge security wire. Unbelievably shoddy workmanship and a despicable display in refusing to stand by their work. You should be ashamed of yourselves Safe Systems!
Gilbert Munoz
18:36 27 Oct 15
These people are incompetent so I moved my service to Security Central, another local company in Centennial. Well worth the move, no more headaches and the technicians are wonderful and helpful.
David Thielen
22:41 01 Sep 15
Incompetent & unresponsive. We moved to a new office and specified what we needed from them. They put in the wrong system (cardkey to unlock the door, but keycode to turn on the alarm). When we pointed this out, they suggested that we just don't turn on the alarm. We're still waiting for them to get the system working. We leave messages for them daily and never get a reply. We're about to have them pull out their system and get a system from a company that will install what is requested, and will respond to phone calls.Stay away from them.
Mark Keller
16:11 21 Jul 15
I have used their alarm service for 12 years. I recently decided to change to my cable company for my alarm. When I tried to cancel, they informed me that there is an auto renewal clause in the contract, and that I am on the hook until 2017 unless I want to pay $535. I thought that they might let me go since I had faithfully paid them all of these years, but they want the money. I am sure that they screw a lot of people out of money who move or sell their house.I WOULD NEVER RECOMMEND THEM TO ANYONE!
Warren Do
15:05 10 Jun 15
When I signed up for the service 3 years ago they were very responsive and easy to work with but when we moved and no longer needed the service I got the run around. I tried to contact them several times through phones calls and emails but never once got a return call or email. I finally had to file a BBB report to get them to cancel my service. I thought it was done but I got a call from a collection service a month later saying I owed them about $900. I checked my bank statement and realized they charged me for canceling the service and for sending it to the collection agency ( They charged my bank for sending it to a collection agency!). I looked at my contract and it never said anything about a termination fee and the fact they they never called or emailed to tell me that their is a termination fee is just crazy. I was also setup on auto pay so the fact they sent it to a collection agency with out contacting me first makes me feel this was just retaliation for filing a BBB report on them. The collection agency tacked on a few hundred dollars on top of what Safe Systems said I owed them. What kind of business does this? I've never seen such an unethical business in my life.
2Globaltravelers
23:23 10 Oct 14
Now after 6 years of service I can truly say that I don't like them. They installed an alarm with a cell phone module and it always has been a problem with phone faults with a bad phone signal. Still to this day I am told that they will address it at my expense. Their problem has become my problem $. I don't like their contract that states 3 year increments and it rolls-over with NO notice. Can't get them to stop the bothersome phone calls every time I have a phone fault unless I jump through time wasting hoops. They recommended sending sensitive info via email which is not secure. And I don't like their attitude when there is an issue. Nothing ever seems to get resolved.........
Scott Hinsch
00:50 26 Feb 14
Technician Chris Skinner was extremely helpful in getting me up to speed with my service and making it something I can truly utilize. Thanks Chris and John for their visit last week!
Shelley Kappel
05:46 11 Feb 14
I am thrilled with the personalized care and service I received at Safe Systems. I was not only given the work number for my customer care representative, but his cell number as well. When Derek said, "please know you can contact me for help any hour of the day or night" , he meant it. Late one night I discovered a screen was damaged, thus disallowing me to secure the house. I could not find my operations manual so I called Derek. He spent 30 minutes talking me through each step of the process so that I could secure the house before retiring for the evening. He went the extra mile by sending me an electronic copy of the manual for my system the next morning, and followed up with a phone call to ensure my understanding of the instructions. Now that's service!!!
Marcy Robertson
02:05 09 Nov 13
We have had our system four years now. We have remodeled and had to move our sensors, we have experienced alarms and various other encounters that required us to contact Safe Systems. They are always very helpful and eager to help us. When the alarms are activated, usually operator error, they call promptly to notify us and be sure we are safe. Thanks!
Geoffrey Foster
23:04 10 Dec 12
Daniel Shannon
20:40 29 Oct 12
I purchased a relatively expensive video system for my business from Safe Systems. I had some problems with the functionality system after it was installed. Once I brought it to their attention, they promptly fixed the problems, without charge, and followed up with me to ensure that I was satisfied. I would use them again.
Business Security
From Colorado’s Local Alarm Company.
At Safe Systems, we specialize in providing security and peace of mind to businesses throughout the greater Denver area. We’ve been protecting Colorado for more than 35 years and employ more than 100 trained professionals who provide personalized service, ensuring that your business is safe and secure.
Burglary &
Security
Fire Alarms
Card
AlarmWhen you run a business, your daily to-do list is always growing and it’s easy to overlook certain aspects of your day-to-day operations. One area you should never overlook, however, is the security and safety of your workplace. As the owner or manager of a business, you’re charged with keeping that business running not only smoothly, but safely as well.
As the leading alarm company in the Denver area, we are a one-stop alarm system provider.
- Burglary & Intrusion — Keeping your business and its assets safe from criminals is one of your biggest responsibilities as an owner or manager. We offer perimeter door protection, interior intrusion sensors and other equipment to keep your premises safe.
- Security Cameras — We offer IP security cameras with digital video recorders or network video recorders. We also maintain and repair equipment for your convenience.
- Fire Alarms — A fire can destroy a business in very little time. To protect yours, we design and install state-of-the art fire alarm equipment. We also test, monitor and repair it.
- Card Access — Our card access systems let you monitor and control the access of employees, customers and other visitors to your workplace. We offer keypad, swipe, key fob and other options that can be integrated with various systems including video entry access programs.
- Alarm Monitoring — Our operators provide 24-hour alarm monitoring 365 days a year and are trained to handle any emergency that may arise.
Home Security
Let’s talk about making your home smarter.
Protecting your home and providing security for the things that are most precious to you is a responsibility we take very seriously. The Safe Systems team carefully assesses the security needs of every client and provides comprehensive solutions.
Home SecuritySchedule Your FREE Evaluation
We don’t sacrifice safety, and neither should you.
For the fastest response to your inquiry. Please use the instant chat function in the bottom right corner of this web page during regular business hours 8:00 a.m. to 5:00 p.m. or call 1.800.446.7519
Join Our Team.
We Believe in Respect, Professionalism, and Integrity.
Employment at Safe Systems means being a part of a team of leaders in security systems. Join a group of exceptional people who share a common passion for providing the highest level of service to thousands of customers every day.
